providing day-to-day business support, such as:

• Responding to email inquiries

• Calendar scheduling  

• Basic customer service responses

• Entering and updating information in databases and maintaining accurate records

• Copyediting and proofreading emails and other types of documents

• Responding to comments, messages and mentions on social platforms and engaging with the community

• Creating, sending and following up on invoices

bringing your business to the next level by building your brand, strengthening your online presence, streamlining your day-to-day operations, and turning your ideas into actions, such as:

• Email management (sorting, categorizing, prioritizing, automation, etc.)

• Calendar management (scheduling, reminders, sharing calendars for efficiency, etc.)

• Preparing documents (letters, reports, presentations)

• Researching topics, compiling information and summarizing the findings

• Social media account management and content creation including Canva graphics

• Optimize social media content for search engines and ensure alignment with overall SEO strategy

• Website editing and updates

• Marketing email and newsletter creation

• Monthly analytic reporting where applicable

elevating your business with strategic planning, project management, and higher-level support, such as:

• Developing and implementing a comprehensive social media strategy aligned with business goals

• Defining target audiences and establishing key performance indicators (KPIs)

• Planning and executing social media advertising campaigns; monitoring and optimizing ad performance and using analytical tools to track and measure performance

• Creating content and managing social media accounts

• Identifying and building relationships with influencers relevant to the brand

• Email creation, tag/list management, automation set up

• Designing print and digital ads and developing strategy

• Blog creation, formatting and publishing

• Creating websites using Squarespace

• Budgeting and financial planning

• Providing monthly analytics reports where applicable